• nProtect UMS v2.0 Acquires CC EAL2+ Certificate
• Strengthened Customer Support Service through the Operation of the Customer Support Center and Damage Response Center
• Aiming for Customer Satisfaction by Offering an Efficient Response through Professionals Posted in the Headquarters and through Each Region
INCA Internet (CEO Young Heum Joo http://www.inca.co.kr)’s Secure USB Memory Management Product ‘nProtect UMS v2.0’ acquired the CC (Common Criteria) Certificate in the EAL2+ level which is higher than the EAL2 levels that the other secure USB products have received on October 16th.
The higher level that the nProtect UMS received were due to the EAL3 level of Configuration Management Document  : ALC_CMC.3 Authorization Control part, an enhanced ALC_CMC.3 materialization expression configuration management scope, the differentiation of the security policy of the Security Development Document : ALC_DVS.1, and the Life Cycle Definition Document. The product has acquired the Security Fitness Authorization from the National Intelligence Service and acquired the GS (Good Software) Certificate on June 22nd. Along with providing the 4 security features of the Security Management Guideline of Auxiliary Memory Devices, an Access Control feature, which is a feature for a unified corporate security management, is included to enhance the management of devices other than the authorized secure USB, thereby being able to define 100% of the security domain and enhance the security.
Furthermore, nProtect XTICK (secure USB memomry) has included the online anti-virus product nProtect Netizen, which recently also acquired the CC Certificate, to offer a PC Firewall and Anti-Virus/Anti-Spyware along with other additional features such as a specified scanner and log&event management/tracking.
INCA Internet recently added an original form storage feature, a remote update feature which is rare for hardware based secure USBs, and an extra service which allows the client companies to add a logo to their UI. Further features are expected to be provided for more convenience and satisfaction. As the product was co-developed with LG Electronics, the unnecessary manufacturing fees were saved and has price competitiveness. An additional free service of inscribing a logo for the purchasing organizations is also being welcomed by the clients.
INCA Internet has the customer’s stable operation and efficient management as the goal, which is why it is providing services such as the Customer Satisfaction Center and Damage Response Center when other competitors aren’t, the periodic update and automatic upgrade for ultimate 24 hour 365 day service and working with professional companies to provide maintenance and technical support in each region as well as in the headquarters.
YongKhi Paek, Managing Director of the Business Division of INCA Internet, said that even customers from rural areas that have purchased the product can receive timely technical support services through INCA’s cooperation with professional companies and dedicated staff to shorten the solution time and higher the service quality. He added that INCA will provide training for the administrator from client companies, periodic examinations and log analysis for patter updates and the application of the latest patches to block malicious data to offer the maintenance of a stable and efficient security service for the customer’s satisfaction.
Configuration Management Document: A document for the purpose of consistently managing and controlling the changes in the configuration management to maximize production and develop a high-quality TOE
Security Development Document: Document which describes the physical, human, procedural security policy used during the development for a systematic management during development and maintenance of the TOE
Life Cycle Definition Document: Document which efficiently and specifically describes the development and maintenance of the TOE and defines the Life Cycle Model definition to control the development and maintenance of the TOE